How to Measure For Delivery

Tight doorways, narrow halls and stairwells can all pose a problem when delivering new furniture. Be sure that the piece will fit in—and into—your home before placing your order. Here's how:

1. Pick The Right Piece

  • Make sure the furniture you're considering works in your space. Our published dimensions (width x depth x length) will help you decide.
  • To help visualise, map out the area where the piece will live, using masking tape on bare floors or sheets of paper on carpet.


2. Measure Your Home

It's important to make sure that the piece will fit in all entryways before placing your order.

  1. Measure the height (A) and width (B) of all doors and hallways.
  2. For narrow entryways and corners, also measure the total clearance length (C) between the outside and interior walls.
  3. Determine the best pathway from outside your home to where the piece will live.


Take Note: Account for fixtures, decorative mouldings, interior walls, stairwells, and elevators when measuring, as they may pose an obstacle when delivering to a building or once the piece is in your home.


3. Note Furniture Measurements

  1. Referencing the Details + Dimensions tab on each product page, locate the width (W), depth (D), and height (H) of the piece.
  2. If a sofa or chair, also note the diagonal depth (DD), which will determine if the piece can be brought through tighter entryways at an angle.


Take Note: 1) Sectionals are delivered in individual pieces. Use individual component measurements for comparison as opposed to the sectional's overall measurements. 2) Most dining tables have removable legs, minimising overall product height during delivery.


4. Make Sure It Fits Into Your Home


FOR SOFAS + CHAIRS


  • The width of the entryway (B) must exceed at least one of the following: the piece's depth (D), diagonal depth (DD) or height (H).

  • If the entryway clearance (C) exceeds the piece's width (W), then you can move it in horizontally.

  • If the entryway clearance (C) is less than the piece's width (W), then you will need to attempt to move it in vertically, meaning that the entryway height (A) must exceed the piece's width (W).

Caution—the piece will not fit into your home if either of these instances holds true:

  1. The piece's width (W) exceeds both the entryway clearance (C) and height (A).
  2. If entryway width (B) is less than all three of these measurements: the piece's depth (D), diagonal depth (DD) and height (H).



FOR BOOKCASES + CONSOLES


  • The width of the entryway (B) must exceed the piece's depth (D).

  • If the entryway clearance (C) exceeds the piece's height (H), then you can move it in horizontally.

  • If the entryway clearance (C) is less than the piece's height (H), then you will need to attempt to move it in vertically, meaning that the entryway height (A) must exceed the piece's height (H).

Caution—the piece will not fit into your home if the piece's height (H) exceeds both the entryway clearance (C) and height (A).

5. Prepare For Delivery


Home Delivery

Items marked with a symbol are delivered via the specialist services provided by our freight partner. You will be contacted by phone from our freight partner to arrange a suitable time for receiving your delivery. Please allow up to 7-10 days from your date of order (of in-stock items) to receive this call.


Home Delivery + Assembly Service

Your furniture is pre-assembled and pre-inspected before it leaves the warehouse, repackaged for safe transit, carefully carried into the room of your choice, unpacked, fully assembled (if required) and all packaging is removed. Please note that we are unable to hang art or install fixtures (e.g. curtain hardware), attach headboards to existing bed frames, install lighting or other electronic equipment.